Effective Date: 1st January,2025

Welcome to Engineering Keeda (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website to purchase previous year question paper solutions and other digital content.

1. Information We Collect

When you visit our website, register, or make a purchase, we may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number (optional)
• Billing address
• Payment details (processed securely by third-party payment gateways)

1.2 Non-Personal Information

• Browser type and version
• IP address
• Device information
• Website usage statistics (e.g., pages visited, time spent on site)

1.3 Payment Information

• We use secure third-party payment gateways to process transactions. We do not store or process your payment card details on our servers.

2. How We Use Your Information

We use the collected data for the following purposes:

Order Processing: To deliver the purchased digital content (previous year question paper solutions).
User Account Management: To create and manage your account on our platform.
Customer Support: To assist with inquiries, technical issues, and refunds.
Marketing & Promotions: To send newsletters, promotional offers, and updates (you can opt out anytime).
Website Improvement: To analyze user behavior and enhance our website’s functionality.
Legal Compliance: To comply with legal and regulatory requirements.

3. Data Protection & Security

We implement strict security measures to protect your personal information:

• SSL Encryption: Ensures secure data transmission between users and our servers.
• Payment Security: Transactions are processed through PCI-DSS-compliant third-party payment gateways.
• Restricted Access: Only authorized personnel have access to personal data.
• Regular Security Audits: We review and enhance security protocols periodically.

4. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share data in the following situations:

• Payment Processors: To facilitate secure transactions.
• Legal Requirements: If required by law, government authorities, or to prevent fraud.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser.

Essential Cookies: Required for website functionality.
Analytics Cookies: Help analyze website usage (Google Analytics).
Marketing Cookies: Used for personalized advertisements.

6. User Rights & Choices

You have the following rights regarding your data:

• Access & Update: You can review and edit your personal information in your account settings.
• Data Deletion: You can request deletion of your account and personal data.
• Marketing Preferences: You can opt out of promotional emails at any time.
  

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or content. Please review their policies before providing any personal information.

8. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.